CarASSETS.com Privacy Notice

Summary of this Privacy Notice

At CarASSETS.com, we respect your car skills and your privacy. This Privacy Notice explains how we treat personal information.

We do not ever sell personal information to anybody. We will only collect, use, share, and disclose your information as described in this Privacy Notice. In some cases, we do share personal information with third parties for purposes of cross-context behavioral advertising to show you content you might be interested in or to market our products to you or other products according to your interests.

We can only speak for ourselves, so this Privacy Notice does not apply to anybody else, including third party products or websites that may be linked in our website.

Information we may collect about you:

CarASSETS.com and people who represent CarASSETS.com collect personal information in several situations during business. In addition to the Internet Privacy and Information Collected Online discussed in detail below, depending on the situation, personal information we collect can include:

Contact information. For example, with your quote or your application, which can include your name, mailing address, e-mail address, telephone number, birth date, marital status and other information;
Demographic information and interests
Information from motor vehicle/driving records about you, other people listed as policyholders, other drivers, or household members. We assume you have permission to share information about such other people;
Information about your business with us or other CarASSETS.com companies, such as information about your insurance policy or information about the products and services you request or purchase;
Claims history for you, other policyholders, drivers, or household members;
Information about your other vehicles;
Employment information;
Other information submitted by you. This may include information you have filled out in surveys, polls, questionnaires, social media or similar items; and
Any other information we may collect as permitted or required by law.

We may collect this information from you directly or from insurance companies, other insurance brokers or agents, motor vehicle and driver licensing authorities, financial institutions, consumer reporting agencies, third-party data suppliers, operators of third-party content distribution channels and platforms, and social media platforms and similar services.

Disclosing and sharing of your information:

To be clear, we do not sell personal information to anybody. However, we may have to disclose or share some information for the reasons listed above. We disclose information with the following categories of third parties:

Our underwriting companies or your broker or agent (most of the information collected about you and described above will be disclosed to our underwriting company and your broker or agent for evaluating, issuing, renewing and servicing your insurance policy);
Regulatory and self-regulatory agencies;
Consumer reporting agencies;
Other CarASSETS.com companies or subsidiaries;
Licensed agencies and brokerages that have referred you to us;
To third parties (such as law enforcement, attorneys, or parties to a lawsuit) if we are required to do so by a court subpoena or other law;
Adjusters or insurance companies for purposes of claims handling;
Advertiser and marketing service providers that help us deliver content, products, and services that fit your interests;
Third parties that perform professional, business services for us;
Third parties that help us fulfill our membership services. For example, we will share some information with a flatbed tow company for our roadside service; and
Research and analytics providers and data brokers.

If the ownership of CarASSETS.com ever changes, we will transfer personal information to the new owner and the same protection will apply unless a law says otherwise.

We will not share motor vehicle/driving records or claims history reports with other CarASSETS.com companies or third parties unless it is necessary to fulfill your request to satisfy legal or business transaction requirements.

Use of personal information:

CarASSETS.com generally uses personal information for the following reasons:

Verifying your identity;
Improving our customer service and website;
Getting, issuing, renewing and servicing an insurance policy for you;
Helping determine your insurance needs;
Customizing your interactions with us;
Maintaining business records for reasonable periods, and generally managing and administering our business;
Protecting CarASSETS.com and you against fraud;
Keeping your information accurate and up-to-date;
Meeting legal, regulatory, insurance, and security requirements;
To hold up our end of our business transaction with you. For example, we will share some information with a flatbed tow company for our roadside service;
To analyze our business and identify trends;
To customize content, develop and conduct advertising and marketing campaigns and provide recommendations for content, products, and services you might be interested in based on your behaviors and actions. You can opt-out of these email communications if you want; and
Otherwise as permitted or required by law.

Access and Correction of Personal Information:

If you want to update or see any information that we have about you, just let us know. If you want to correct information we got from another party (such as a credit reporting agency), we can provide you with that party’s contact information. We may not be able to share information involved in an ongoing investigation.

Internet Privacy and Information Collected Online:

Website Analytics

We currently use Adobe Analytics to help us with collecting various pieces of demographic information. Specifically, we use geographic and general website movement pattern features. The tools used to collect this information may vary but, in general, includes cookies, pixels, tags, or web beacons. You can opt-out of these features that we use by applying Adobe's currently available opt-outs.

Cookies

A cookie is a piece of data stored on the user’s computer when you visit a website. Cookies are used on our site to enhance and simplify your visit, as well as to offer you products and services. We also may use cookies to understand how you motor through our website (i.e. tracking technologies).

You will be asked to select your preferences when you first land on our website, and then periodically thereafter. You can block the use of all but necessary cookies by adjusting your browser’s or mobile device’s settings or by indicating your preferences via our cookie manager. If you reject a cookie, you may still use our website but will not have access to these enhancements. You can also opt-out of the use of cookies for interest based advertising.

Communications

We reserve the right to record, review and store the communications you make when you call us or make postings on site pages or communicate with other members on our sites, or with our agents by phone or online, including through the chat tool. We may use those communications for internal purposes, including to better understand how members use our services, as well as for security purposes. That being said, we are not obligated or required to review any communications and make no commitment to do so or to take any specific action with respect to those communications.

Any information you post in your profile or in any other public area of this website will be available to other users.

Links

Our website contains links to other third-party sites. Please be aware that when you leave our site the sites you visit may have their own privacy notices. This Privacy Notice only applies to our website (and related CarASSETS.com webpages).

Data Retention

We store personal information about you on computer systems operated by us or our service providers. Due to being a highly regulated company, we keep various records that contain personal information in accordance with applicable state and federal regulations, or pursuant to contractual obligations. In general, we aim to keep personal information only for as long as necessary and only for the reason(s) we collected it. It may be necessary to keep personal information longer than our official retention periods for legal or regulatory reasons, including litigation. To support us in managing how long we hold personal information and our record management, we maintain a data retention policy which includes clear guidelines on retention and deletion.

We consider the following criteria when determining how long a particular record will be retained, including any personal information contained in that record:

How long the record is needed to provide you with the products and services you request
How long the record is needed to support and enhance our operational processes
How long the record is needed to protect our rights and legal interests
How long the record must be retained to comply with applicable laws and regulations

The same personal information about you may be included in more than one record and used for more than one purpose, each of which may be subject to different retention periods based on the factors listed above.

Changes to Our Privacy Notice

If you would like to exercise any of the above rights or contact us regarding this privacy policy, please submit your request using CarASSETS.com’s Privacy Request Form. You can open the form by clicking the button below, or you can call us at +34 915939050 to make your request over the phone.

Exercising Your Rights

If you have any questions about this privacy notice, or need to contact us for any reason, simply contact us at +34 915939050 or info@carassets.com.

Last updated October 2023

Questions

This Privacy Notice isn’t all original. We must modify it from time to time with aftermarket parts to keep up with the times. We will make big changes easy to find. If an update changes your rights, we will let you know directly. We keep old versions of this Notice archived.

When you submit a request to delete or correct your information, we will ask for your name, email address, and state of residence. When you submit a request to know or for a copy of your personal information, we will require additional information to verify that you are the person to whom the information relates. We will match this information against information we have previously collected about you to verify your identity and to respond to your request. If you maintain an account with us, we may require you to login to that account as part of submitting your request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will use the personal information you provide to us when submitting a consumer request only to verify the requestor's identity or authority to make the request.

There may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes.

You also may designate an authorized agent to make a request on your behalf. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.

Your Rights

You have several rights concerning personal information. Specifically, you have the right:

To access/know. You may have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed personal information.
To portable data. You may have the right to obtain your personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
To correct. You may have the right to notify us through the methods identified in the “Exercising Your Rights” section below to correct any mistakes in your personal information. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect; data solely retained for data backup purposes is generally excluded.
To delete. You may have the right to request deletion of your personal information, subject to certain exceptions.
To limit use and disclosure of sensitive personal information. You may have the right to limit the use and disclosure of sensitive personal information we collect or maintain, to only those purposes necessary to provide our services.
To opt-out of the sharing or selling of information. We do not sell any personal information. We do share personal information with third parties to show you content you might be interested in or to market our products to you or other products according to your interests, including through cross-context behavioral advertising. You may opt-out of this sharing. If you are under 16 years old, we only share your information as described in this notice if you actively opt-in to that type of sharing. We may also share personal information about you with service providers as permitted by law.
To non-discrimination. We will not discriminate against any person exercising any of these rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.

To make such a request, please contact us via one of the methods described below.

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